Lois Schonberger

Partner, Quantum Black, McKinsey & Company

Digital Transformation Leader and Product Strategy Expert

Lois Schonberger is a partner in McKinsey & Company’s Washington, DC office and has spent her career creating product organizations and digital solutions for companies in Silicon Valley and beyond. As a global leader in McKinsey’s product-manager and product-owner group, she has helped build a thriving community of more than 600 product professionals worldwide.

Her product experience ranges from innovative wireless-networking hardware to data aggregation and monitoring software for the solar-power and financial-services sectors. She has deep expertise in supporting clients with agile operating models and digital transformations in complex regulatory environments, with a special focus on designing talent, culture, and product strategies for high-performing digital organizations.

Lois’s recent client projects include the following:

  • Working with a large public utility to set up the operating model, organization, and product strategy for a new digital-delivery unit designed to unlock $300 million in value through frontline digital enablement

  • Advising a leading oil-and-gas company on transforming its operations through radically new digital solutions, including building capabilities in agile methods for technologists and educating executives on agile principles, operating models, and leadership mindsets

  • Supporting one of the largest energy producers in North America in the design, piloting, and scale-up of a new digital operating model, introducing best practices in design thinking and conducting a rigorous analysis of cost centers and potential efficiencies across the portfolio

  • Building the product and design capabilities within a federal agency responsible for serving over four million individuals

  • Helping a Canadian bank launch an innovation hub for its customer experience, including developing a channel for user feedback and customer insight; scaling the new organization from concept to a hundred-strong team in six months

Earlier in her career, Lois led the product and design teams at several early-stage, high-growth companies in the Bay Area and founded a start-up that she subsequently sold. She holds a bachelor’s in art history and studio art from Dartmouth College.